Shipping Policy
Shipping & Delivery Policy – Austhelabel
Austhelabel is committed to delivering your products quickly, safely, and reliably.
We offer free insured shipping on all orders and work exclusively with selected couriers to ensure the best possible shopping experience.
Delivery Times
Our average delivery time is between 7 and 10 business days.
Times may vary depending on your location and product availability.
If there are any delays due to high demand or logistical issues, we’ll promptly notify you by email.
Shipping Address
Orders are shipped to the address provided at checkout.
To prevent delays or lost parcels, please double-check your shipping details before confirming your order.
If you notice an error, contact us immediately at info@austhelabel.com.
Orders with Incorrect Address
Once an order has been shipped, it’s no longer possible to change the delivery address.
Parcels returned due to incorrect addresses will be reshipped at the customer’s expense.
Austhelabel cannot be held responsible for losses resulting from incorrect or incomplete shipping information provided by the customer.
Unclaimed Orders
If a parcel is not collected within the timeframe set by the courier (generally 5 to 7 days), it will be returned to us.
In this case, the order can be resent at the customer’s expense.
No refunds will be issued for parcels that are refused or not collected without prior notice.
Refusal of Package
If a customer refuses delivery without valid reason or prior communication, no refund will be issued.
Please contact our support team if you wish to modify or postpone your delivery.
Questions or Support
For any shipping-related inquiries, please email us at info@austhelabel.com.
Our support team will respond within 24 to 48 business hours.
